Mystake stands out in a competitive market, and this step-by-step guide explains exactly how to make the most of it.
Before You Start
- Ensure you are at least 18 years old and gambling is legal in your jurisdiction.
- Have a valid email address and mobile number for verification.
- Prepare a government-issued ID for the KYC process.
- Choose a secure password with at least 8 characters, including numbers and symbols.
- Decide on your preferred payment method (credit/debit card, e-wallet, or cryptocurrency).
- Set a deposit limit in your account settings before playing.
Step-by-Step Sign-Up
- Visit the official website using a secure connection.
- Click the “Sign Up” button on the homepage.
- Enter your email, create a username, and set a strong password.
- Provide personal details such as your full name, date of birth, and address.
- Select your preferred currency and agree to the terms and conditions.
- Complete the registration by clicking the confirmation link sent to your email.
- Log in and proceed to the cashier to make your first deposit.
Bonus Math
Understanding the welcome bonus requires a clear look at the numbers. Suppose the bonus offers a 100% match up to €500 with a 35x wagering requirement on the deposit plus bonus. If you deposit €100, you receive a €100 bonus, giving you €200 to play with. The wagering requirement is 35 × (€100 + €100) = €7,000. This means you must place bets totaling €7,000 before you can withdraw any winnings from the bonus. The contribution of different games varies: slots typically contribute 100%, while table games may contribute only 10%. If you play only slots, you need to bet €7,000. If you play blackjack (10% contribution), you would need to bet 10 times more, i.e., €70,000. The expected loss can be calculated using the house edge. For slots with 4% house edge, your expected loss on €7,000 wagered is 0.04 × €7,000 = €280. Since your bonus is only €100, the net expected value is negative. Always check the terms for maximum bet limits and game restrictions.
Security
The platform uses 128-bit SSL encryption to protect your data. Two-factor authentication (2FA) is available for account security. The casino holds a Curacao eGaming license, which means winnings may be subject to local taxes. It is your responsibility to report income to your tax authority. Always use a unique password and never share your account details.
Payment Methods
| Method | Min Deposit | Max Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 | 1-3 business days |
| Skrill | €10 | €10,000 | Instant |
| Neteller | €10 | €10,000 | Instant |
| Bitcoin | €20 | €50,000 | 24 hours |
| Ethereum | €20 | €50,000 | 24 hours |
All deposits are credited instantly. Withdrawals require identity verification before processing. Cryptocurrency withdrawals typically have lower fees and faster times.
When Things Go Wrong
- Forgotten password: Use the “Forgot Password” link on the login page to reset via email.
- Withdrawal pending for days: Check if all KYC documents are submitted. Contact support via live chat if it exceeds 48 hours.
- Bonus not credited: Ensure you entered the bonus code correctly and met the minimum deposit. If not, contact support.
- Game not loading: Clear your browser cache or try a different browser. The mobile PWA works best on Chrome or Safari.
- Account locked: This may occur after multiple failed login attempts. Contact support to unlock.
- Self-exclusion needed: Use the responsible gambling tools in your account settings to set limits or exclude temporarily.
Insider Advice
Responsible gambling should always come first. Use the deposit limit feature to cap your spending per day, week, or month. Set session time limits to receive a warning after a defined period. The self-exclusion option allows you to block access for a chosen duration, from 24 hours to permanent closure. Remember that gambling is entertainment, not a way to make money. Always bet within your means.
Players Ask
How do I download the mobile app?
The casino offers a progressive web app (PWA) that you can launch directly from your mobile browser. No download from app stores is required.
What is the minimum withdrawal amount?
The minimum withdrawal is €20 for most methods, but some e-wallets allow €10. Check the cashier for specifics.
Can I use multiple bonuses at once?
No, only one active bonus is allowed at a time. You must complete the wagering requirements before claiming another.
How long does KYC verification take?
It usually takes 24 to 48 hours after submitting your documents. Upload clear copies of your ID and proof of address.
Are my funds safe?
Funds are held in segregated accounts, separate from operational funds. The site uses SSL encryption to protect transactions.
What happens if I forget my username?
You can retrieve your username by contacting customer support with your registered email address.
Is live dealer casino available?
Yes, the platform offers a wide range of live dealer games from top providers like Evolution Gaming and Pragmatic Play.
Can I set betting limits on specific games?
Yes, you can set game-specific limits within your account settings under responsible gambling tools.
Does the casino have a loyalty program?
Yes, registered players earn loyalty points on every bet, which can be exchanged for bonus credits or free spins.
By following this guide, you can confidently navigate the platform, understand the bonus terms, and play responsibly. The combination of a user-friendly PWA, generous bonuses, and robust security makes this casino a strong choice for both new and experienced players. The platform is designed to provide a premium experience, but always remember to gamble responsibly and have fun.
